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Rating and reviewing an app

Last updated: October 16, 2026

Who can do this: administrators and owners.

What it does

A review is a star rating, a title and a body. Lucrii shows your organisation’s review under Your review, with actions to edit or delete it.

The listing page shows the rating summary and the first three reviews. The full reviews page shows the summary, the spread of ratings across the five stars, and every review. A sort and a rating filter are above them. The sort offers Most relevant, Newest, Oldest, Highest rated and Lowest rated. The filter offers All ratings, and one entry for each star count.

The review form has these fields.

FieldWhat it takes
RatingThe stars you give the app
TitleUp to 100 characters
ReviewThe body, up to 1,000 characters

Before you start

Writing a review needs the app installed first, and the button does not show until it is. Like the rest of the App Store, writing a review is for administrators and owners.

Your organisation gets one review per app. A second review edits the first.

How to use it

  1. Open the app’s listing and select View more reviews. The review count beside the stars scrolls down to the Reviews section on the listing itself.
  2. Select Write a Review, set the stars, give it a title and a body, and select Submit Review.
  3. Change the sort or the rating filter to read what others wrote. The rating filter narrows only the list below it. The summary and the spread of ratings across the five stars stay the same for the whole app.
  4. Select Load More at the foot of the list to read further back.
  5. To change your review, select Edit review on it. To take it down, select Delete review.

Troubleshooting

The page says Reviews could not be loaded, in place of No reviews yet. Lucrii cannot check the reviews right now. Try again shortly.

  • Installing an app: Read what an app does on its listing page, then install it through a consent screen that lists the permissions it needs.
  • Browsing the App Store: Browse the App Store for apps to install, using the search box, the sort and the View installed only switch.
  • Managing an installed app: Set up an installed app on its installation page, update it, reconnect it when it asks, or uninstall it.

Changes